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Hello everyone. My name is Joel Schaubert and I'll be doing Testing for the upcoming 1.4 release. Currently we are beta Testing version 1.3. First up, let me thank everyone who's been helping us by Testing the new release and submitting bug reports. I'll be reviewing existing bug reports from the reddit posts, and then answering them here with a cross posting on reddit to send people to the new forums. Joel

Matt (our Lead dev) informs me that modern encryption protocols (WPA2) require 8 or more characters. We do not support multiple protocols.

@mail-sisyphus I checked on our support desk, and I see that you are working with Greg. He's our shop Lead, and is great at trouble shooting. We will make it right.

I pinged Matt (our Lead dev) - He thinks it may be a leftover from an old issue related to track-optimizing (removing points that are extremely close together). He suggests sending the log file to our support desk: Connect to your table with you computers browser (not phone app). Go to settings > Advanced. Mouse click 7x on the "Advanced" banner on top (it will open more settings). Scroll down to Log Files, and open. Choose download all. Send files to [email protected] Also, he suggested you can try to delete the file (apache1) and then download it from the Community repo again.

Thanks for the detailed info. Sending Matt (our Lead dev) a heads up and see if he can identify the cause...

Heh! I grew up 2 blocks from Clancy's Drug Store at 50th & France, and I agree about the spherical snowplow idea. I don't doubt that you've considered this issue for years, nor that it's a difficult puzzle. Whether we think of physics as simple or not, though, a berm does accrete. (I went with accumulate the first time, so this time I'll try accrete...) I mean, I'm looking at it right now, and this is after only five days of use since the last time I crossed my fingers and hoisted the glass so I could mitigate it. It's not an existential problem, but it does Lead to some thin spots at the perimeter, and if you're borderline OCD like me, it's an unscratched itch. I had in mind a track that emulates the zigzag motion of apache or peon1, but which begins at rho=1.N. I could probably write that track, but I would fumble the part where it avoids the ballpark. Don't you even have an experimental script lying around that you could share? It needn't be a thing of beauty, just a hack to eliminate wrasslin with the heavy glass. (On the smaller table, obviously, it's not an issue.) I'm a tireless promoter of your product. Anyone who asks gets a ten-minute spiel on its elegance and beauty. I bought it when I decided to build a diY automated sand table, and after calculating what I would need to buy, and the hours I would have to invest, it turned out that I could purchase a Sisyphus coffee table for less it would cost to make my own, and into the bargain, yours comes with a body of tracks and a community of trackmongers. I adore the thing. I would never tell anyone "Don't buy it, sand builds up at rho>1!" I just wish I didn't have to lift the glass and remove the ring to return the sand to rho<1.

That "shouldn't" happen (tracks are automatically scaled to the radius of the sand-field) - but - Murphy (as in his Law), is always at play. We're still working on making 2-ball mode more robust. Anything that causes either ball to become unattached from its magnet, may Lead to two balls on one magnet. The two causes of ball-cleaving are crossing a sand mound that's too deep, and a ball hitting the ball park (not during attach / detach track). The latter means Sisyphus is out of position. Position errors can add up when running at higher speeds. Like I said - we're working on it. Now that many more Sisyphi are 2-ball enabled, we will have far more feedback to help us figure it out.

Hi @lcarlson, Sorry (to all) about the recent issues cropping up related to track uploads, and error messages. We had some issues with our server over the holidays, and it caused at least some of the problems being reported. Please bear with us - we met with our Lead dev today and formulated a plan to get things working better. With regard to tracks on the Dropbox being corrupt - they have all been checked prior to putting them up, and should not be corrupted. Let us know if you fins a file the repeatedly causes problems (and send it to us if you can). Bruce

Nicely done - I'm sure others will follow your Lead.

Under-the-hood, it is using cron, but the current app/api setup doesn't allow more than the options we make available through the app. Considering the thread you put this on though, I do have a working beta of the Matter (smart home) software. I personally only have Apple Home for Testing, but it should be interoperable on all the major platforms. This would be the best WAy to really customize your schedule to fit any need.

Thank you for the notice, we are looking into the fix. What OS version is on the device? We have received a similar complaint from a customer with Android 11. In internal Testing, 12+ has been fine.

We hear you (and again, sorry!) - Matt is finishing up the final Testing of the new version (with several fixes, including this issue). Soon!

Believe it or not - it's coming! We have a new vacuum former, and are Testing various designs now. Should be available by summer (hopefully, sooner).

Yes, it currently applies to the erase track too - which we know is not optimal. We are currently Testing a new update that will allow you to have more control over the erasing, including putting an erase automatically between all tracks, and if using "pause between tracks," not pausing after erases.

We did test acrylic early on on our prototypes - but abandoned the idea because of the static issue you describe. However - you needn't worry about the glass shattering. It's tempered, and not easily broken. In the unlikely event you drop it on a stone / ceramic floor, it could shatter (and the pieces could end up spread over a large area), but they would not be sharp - more like small irregular cubes. Here's the result of our early "toughness Testing" - Bruce (accidentally signed in as Bev)

This is possible. The steps vary depending on laptop OS but use a SD imaging utility such as win 32 disk imager or DD in command line on macs. There's a number of WAys to accomplish this but I would suggest creating the backup and then restoring to a separate SD card and Testing it before depending on it.

@Andrewstatham - Sorry to hear that you've had trouble with your new table. We're doing our best to prevent software crashes during firmware upgrades (and evidently, track downloads, in your case). We have a new version that we're Testing now to prevent just such occurrences. I am optimistic that re-imaging your SD card will fix things - but in the future, the first place to go if you're having trouble is our support desk. Our support staff are all intimately knowledgeable about our products, and are extremely capable at troubleshooting and fixing problems. Bruce Shapiroartist / CEO, Sisyphus Industries

We've found a Apple specific bug related to the issue you are experiencing. As you've found, it doesn't happen all the time but is certainly frustrating when it does. In the next week or two we'll push an update to the iOS app to fix this. In the mean time, we've found that it only happens in our Testing when selecting greater than 10 tracks or switching apps during the process. As such, until the fix is pushed we suggest selecting less than 10 tracks and staying on the Sisyphus app during each track download. Thanks for your assistance in identifying this issue. Micah

Hi there, I did some quick Testing and am currently unable to duplicate. What mobile device are you using? What app version? Thanks, Micah

... for two reasons. First, the Erase track will only play center-out that WAy; it would really be nice to be able to specifically choose to play a track in reverse.... And more annoyingly, if I WAit for the Erase track to complete by arriving at Rho 1, then even if I select another single track that BEGINS at Rho 1, the table homes to Rho 0 before going back to Rho 1 to begin the track, leaving me with 2 connection lines before the track begins. I work in IT, so I understand that bugs happen, and I'm used to Testing, troubleshooting, and narrowing down prob ...