Warranty and Returns
Sisyphus Industries warrants the hardware and accessories included in the original packaging against defects in materials and workmanship when used as instructed in the manual. This Limited Warranty covers the Mini Essential, Executive, Limited Edition, metal side, and metal coffee tables for 12 months from the original date of shipment to the purchaser, and the wood coffee tables for 24 months from the original date of shipment to the purchaser. Unless otherwise required by law, any implied warranties are limited to the foregoing warranty periods. This warranty gives you specific legal rights, and you may also have other legal rights which vary from state to state (in the United States) or country to country. If any law in your jurisdiction modifies this warranty, however, then Sisyphus Industries does not offer a warranty in your jurisdiction and nothing in this Limited Warranty affects your legal rights.
However, Sisyphus Industries does not warrant against normal wear and tear, items consumed or expended by their normal use, product misuse, accidental damage, or damage caused by modifications to the product. Modification of the hardware or accessories, including but not limited to replacing parts, making permanent cosmetic changes, replacing the software or firmware, or other unauthorized changes voids this Limited Warranty.
UNLESS OTHERWISE REQUIRED BY LAW, IN NO EVENT SHALL SISYPHUS INDUSTRIES BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE SISYPHUS INDUSTRIES’S PRODUCTS, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF SISYPHUS INDUSTRIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If you submit a valid claim under this Limited Warranty, Sisyphus Industries at its sole discretion will (1) provide you with detailed instructions and new or refurbished parts to repair the product; or (2) authorize your return of the product for (i) repair with new or refurbished parts, (ii) replacement with a new or refurbished product that is equivalent to the product to be replaced, or (iii) a refund of the purchase price.
You must obtain prior authorization for your warranty claim before shipping any product to Sisyphus Industries, provide (upon request) a copy of the email confirmation received upon purchase of the product, provide (upon request) proof of receipt, and satisfy all other terms and restrictions set forth in this Limited Warranty. Product must be shipped in all of the original packaging; shipping in any other packaging will void this warranty. For U.S. Customers only, Sisyphus Industries will provide a prepaid shipping label and a Return Materials Authorization label that must be placed inside the box. For U.S. Customers only, Sisyphus Industries will pay shipping costs to return repaired or replacement products. For International Customers, Sisyphus Industries will provide a Return Material Authorization label that must be placed inside the box. International Customers are responsible for the cost of shipping and insuring an authorized warranty return to Sisyphus Industries and for prepayment of return shipping. For repairs not covered by this Limited Warranty, Customer is required to pay the cost of repair and shipping. To obtain service, contact Sisyphus Industries at [email protected].
Sisyphus Industries Return Policy
Refunds Before Shipment: Sisyphus Industries allows you to cancel your order and receive a full refund until you provide final approval to ship. Refunds may take up to 10 business days to process. We can accept returns on unopened, unused Minis and metal frame tables up to 2 weeks after delivery. Once returned a full refund excluding shipping expenses will be processed.
Returns of opened and setup Minis and metal frame tables will be considered on a case-by-case basis. Once returned and inspected a partial refund will be processed. We do not accept returns on hardwood tables once they have been shipped. This policy does not apply to custom or modified Sisyphuses. This includes production tables with non-standard (not offered explicitly on our website) wood veneer or frame modifications including height changes. All sales on custom products are final.