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| # | Post Title | Result Info | Date | User | Forum |
| New bee question | 15 Relevance | 4 years ago | [email protected] | Table Usage | |
| ... for the coffee table, (and Of Course love Sisy) but I’m still struggling with figuring out the online pieces. So, what does “connections” mean, and what does it do? And really, some tracks run 2.5 DAYS at half-speed, or am I doing something wrong? What the heck does the microphone mean? Being old, I hesitate to push buttons when I’m unsure of the result. (Did that once in my niece’s bathroom…. let’s just say it WAs too fancy for me.). I could keep going, but truly think I’m just missing some Manual or website connection that explains all the details ... | |||||
| RE: Shipping Woes | 10 Relevance | 8 years ago | heropup | Beta releases and bugs | |
| Your experience sounds very similar to mine, which you can read about in this thread: I believe the responsibility is on FedEx to use proper handling procedures. A shipment that weighs nearly 100 pounds and has a label on it that says two people are needed to lift it, should not be carted over uneven pavement by a single employee and rolled corner over corner, which is what happened to me. FedEx is being paid for this service and such practices, in my opinion, are not compliant. That said, modification to the package design could help reduce problems caused by rough handling. I suspect that the cardboard insert placed underneath the table could push against the metal support arms that hold the Sisbot, if the side of the box were pressed in. If this insert were altered (for example, modifying the profile so that part of it sits under the outer edge of the table), then it would provide more resistance to being pushed into these supports. | |||||
| RE: Suggestion for User Manual or Troubleshooting Support | 10 Relevance | 8 years ago | Bruce | Table Usage | |
| Thanks so much for thoroughly investigating and documenting your problem (and fixing it!). You are spot on in all your assumptions. The coffee tables are far more massive, and also far more likely to be mishandled during shipping. We will indeed follow your suggestions, and add this pre-run check to our instructions! | |||||
| Suggestion for User Manual or Troubleshooting Support | 10 Relevance | 8 years ago | heropup | Table Usage | |
| I recently received a new 3-foot table from the April preorder, and it is a much more impressive experience than the end table! That said, I discovered that the Sisbot moved during shipping, an issue I did not discover until I tried running the table and found that the Sisbot arm WAs striking the gear on the off-axis motor because there WAs not enough clearance. More precisely, when I ran the Erase pattern, I found that the table worked fine for about two-thirds of the radius, but when it reached a particular angle and distance away from the origin, sudden ... | |||||
| Default track after reset | 5 Relevance | 5 years ago | chadblackley | Table Usage | |
| Is there some WAy to change the default track that plays after a Manual reset or power outage? | |||||
| RE: Can I connect remotely? | 5 Relevance | 5 years ago | jeff.zacks | Connectivity | |
| Just following up on this thread. I set up a table for my father and then set up port forwarding to forward ports 80, 3001, and 3002 from the table. I can connect to the http server on port 80 and can connect to the table from the app by entering their WAN public IP as a Manual ip address. When I try to control the table from either the web interface or the app, it appears to be letting me do so. However, none of the actions seem to have an effect. Is there another port that it's using for the upstream connection to the table, or is there a different roadblo ... | |||||
| RE: Maintenance track wish | 5 Relevance | 5 years ago | Bruce | Table Usage | |
| @adambrower Nice! My sensitivity to "accumulate" is that, at least for me, it is a self-limiting problem and becomes acceptably stable (the berm is static in position and height). I usually run long playlists (like the default shipped with new orders) in shuffle mode with repeat on, 24/7. Just got back to our condo in Mpls after spending ~half a year in NorCal. Upon return, my two tables greeted me with perfect fields and lighting. Other's mileage may vary of course. Need for Manual sand smoothing depends a lot on what types of tracks you play and if they repeat a lot. | |||||
| RE: Upgrades/Add ons | 5 Relevance | 5 years ago | axel.wupper1 | Table Customization | |
| I bought a wooden hat box. spare sand, Manual, transformer, and invoice are in the box. Attachment : IMG_20210224_184203.jpg | |||||
| RE: New bee question | 5 Relevance | 4 years ago | Bruce | Table Usage | |
| I can relate to being an "old newb" - but I have the advantage of being surrounded by much younger staff, who can guide me through the jungle of mobile app interfaces. We don't have a discrete "user Manual" for the app, but there are lots of useful explanations on the support section on our site. In particular - it may be easier for you to become familiar with the app by connecting your computer to your table and using the browser version (which is for the most part identical to the mobile version). Instructions are on the lower half of the page here. As for your specific questions, I'm not sure exactly what you mean by "connections." While I'm pretty familiar with the app, I'm not sure where you are seeing this, and in what context. If you can post a screen shot it would be helpful. Also, Alex in support is a great resource and can guide you through the interface if you are stuck (I see you have interacted with her in the past). One central piece of advice - though all this feels intimidating at first, don't let it frustrate you. You'll get it over time, boulder by boulder.... | |||||
| RE: how to import a custom-made track not on the community? | 5 Relevance | 6 years ago | cooperlublin | Community Tracks | |
| Hey so I actually wouldn't upload that Who track the Manual WAy. When I WAs making the track, I made the image too large and it crashed my table trying to generate the thumbnail. Had to reset it. I WAs told I would not have that issue uploading through the community though so I am WAiting to download it like you are once it gets approved. As for other tracks that are not in the community, you can upload Manually using a web browser. this is much easier to do on a computer. follow this link and scroll down to Connecting to your Sisyphus with a browser. The ... | |||||
| RE: Lost Connectivity after the Iphone app flashed table | 5 Relevance | 6 years ago | jeff.crawford.007 | Connectivity | |
| ... spins. But I do get assigned an IP address.IP Address: 169.254.51.61Subnet Mask: 255.255.0.0 With the IP Configuration set to ManualThis WAs working before, but now it wont let me save the updates. The Sisyphus app is stuck at "Waiting for WiFi Connection..." and never does anything else, even after being left open and next to the table for several minutes. I tried the IP addresses 192.168.42.1 and 169.254.51.1 in the browser, while trying to be connected to the Sisyphus-Jeff Wi-Fi and they do not resolve either. | |||||
| Lost Connectivity after the Iphone app flashed table | 5 Relevance | 6 years ago | jeff.crawford.007 | Connectivity | |
| Table WAs working out of the box, until I used the app to update the firmware. Table: Mini ESiphone App Version: 1.10.25Action: Updated the firmware From this point on, I've not been able to connect to my table again. Bluetooth: EnabledWi-Fi: sysphus The connection reports No Internet and constantly spins, never connecting. I can force it to connect by changing the Configure IP from Automatic to Manual. But it requires an IP address and I don't have the IP address of my table. I've hooked up the table to a USB hub, monitor and keyboard and I can now s ... | |||||
| RE: New tool for creating simple algorithmic tracks | 5 Relevance | 7 years ago | jeffeb3 | Community Tracks | |
| Talking about the resolution. If we can pick something that makes sense, then I'd rather not have it as an option. I'm trying hard to not write a Manual 🙂 Maybe something like Rho/3000 would make more sense? I could compute the xy resolution for given machine parameters. It seems a little excessive to have less than 1mm resolution, but if the machine can handle it, then maybe it's conservative to just have too many points. | |||||
| RE: Wired port | 5 Relevance | 6 years ago | quickdraw497 | Connectivity | |
| Hi Micah, Thanks for the reply. I did cycle the power with the cable plugged in with the same results. I then downed the wlan interface once I had a vaild ip off the cable just to get it out of the WAy. I can do a constant ping to the wired address with no loss, yet same behavior when connected through a browser. Main page comes up, 2 sec goes to the loss of connetion page. I WAs able to enable a hot spot on another computer and bridge the wireless connection to the same wired network. That seemed to work and I WAs able to connect. The end table that I'm w ... | |||||
| RE: Lighting bugs | 5 Relevance | 7 years ago | Bruce | Beta releases and bugs | |
| The first issue does sound like a bug - I'll pass your report on to our devs. The second issue may be a bug, or may be a feature :). There are two choices for lighting control - Manual vs. autodim. The default is autodim: There is a photosensor on the SisBotBoard (SBB) that is "looking" at the floor under the table, which is then used as a rough gauge of ambient lighting in the environment. Using this, the LED's dim in evening, and brighten in the day - all without user intervention. In this mode, the slider affects the sensitivity of the sensor - and this relationship is not linear. Since there are many variables involved (ambient light levels, floor under table reflectance, and people's preference for what is "proper" light level), the optimal setting for the slider will vary, and is arrived at empirically. With the autodim feature disabled, the table will respond to the slider more as you describe - brightness will vary linearly* over the entire range, but will not auto-change with changing ambient light levels. *Actually, the relationship is exponential in control of the hardware, but is perceived as linear by the human eye. | |||||
| RE: Table is getting "stuck" periodically | 2 Relevance | 6 years ago | Bruce | Table Usage | |
| Though it can be tough to exactly identify the cause of noises or other issues remotely, the descriptions and the video definitely point to a problem with Rho homing - which works using a stationary Hall effect sensor positioned to sense a small magnet in the Rho carriage (sliding part where the mag-arms are attached). If it fails to sense the target magnet, the Rho axis runs into its end, and the motor "stalls" (which causes the "mini jack-hammer" sound). After it "thinks" it has moved the entire length of the Rho arm, it then backs out and tries again - which usually works when the problem is not serious. This does not harm the motor or mechanism, but obviously is undesirable. We test every Sisbot thoroughly prior to shipping, but on rare occasion, things can shift during transit (the sensor's connector to the SisBotBoard can get loose, or the sensor itself). If our support team cannot help you fix it, the solution is to send out a replacement Sisbot to swap in. | |||||
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