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This happens a lot on power loss. The table just stops working and I have to hard reset it. I'm looking for an alternate, easier solution. So when I power it up there's a quick spin of blue light from the RGB, the red light is on and the Green light is flashing periodically on the board. I can see the table connected to my access point but going to its IP it wont communicate. Other than that the LEDs stay off and there's no ball movement. The only WAy I have found in the past to get it working again is a hard reset.

After using WinTopo (Free) for a couple of tracks, all of a sudden, it WAnts me to pay. Why? Number of images vectorized (this would be the 3rd)? Size of image (I started large, but even at 300x300 it is complaining)? I noticed that I now have blue lines in my vectorization, instead of only Green ones. Is that significant? Thanks for any help.

@mzats - Just discussed your issue during our weekly support meeting. Couple questions: Despite being unable to connect, is the table running? Do you have RGBW lighting? If yes, then you definitely have a reset button - on the small "piggyback" circuit board attached to the Raspberry Pi (green circuit board). If no reset button, we suspect your firmware is corrupted - the fix being either re-imaging your SD card, or if you prefer, we will send out replacement. Here are the directions for re-imaging the card. Or please contact our support desk if you prefer the SD card to be sent out.

Here are the instructions:While powered up, hold the button on the Raspberry Pi "hat" (small piggy-back board on the Green circuit board) for ~5 sec. After releasing, it should reboot and the hotspot be reachable. Once connected to your WiFi, you can then update. Let me know if this doesn't work. And here is the guide for doing the reset.

Hello and thanks for sharing this tip. I have just received my Mini Executive and found exact similar issue. I am going to test this possible fix now and let you know UPDATE: this is indeed fixing this IP issue. I WAs not able to connect at the first reboot. For some reason, once connected to the hotspot, when trying to connect to my Internet it did not find my router at the beginning. I had to reboot once again and forget all previous connections to then be able to reconnect to the hotspot and find my router in a list.

@finntoogood Hot off the press: The bug causing this has been fixed in the most recent firmware update - which doesn't help in your situation. However, you should be able to fix the "zombie hotspot" by resetting your Sisbot. To do this, while powered up, hold the button on the Raspberry Pi "hat" (small piggy-back board on the Green circuit board) for ~5 sec. After releasing, it should reboot and the hotspot be reachable. Once connected to your WiFi, you can then update. Let me know if this doesn't work.

This just in from our developer, Matt: My first guess is that he already has his own tracks downloaded. The default filters show only tracks you have not yet downloaded. If he goes to the hamburger icon (three lines) and switches the filter to "All Tracks", does that show his own again? Tracks you've already downloaded will have the Green checkmark next to them. Matt

I have had my table for 4 days and it has been working fine. I have been able to connect both through the iOS app and through Chrome on my Mac. I recently renamed my table from “Sisyphus” to “Doug’s Sisyphus” and have been unable to communicate with it since. I have tried powering down my network and then the Sisyphus network appears on both the iPhone and Mac, but neither the iOS app or the browser can find the table. I have reseated all of the cables. The power supply has a steady blue light. The red light on Raspberry Pi board is on steady. The Green LEDs on the Light Board are as follows: 12v solid; 3.3v solid; first USB blinking; second USB off. What should I try next?

... clicked the THR file, right-clicked on RAW to "Save Link as" - and saved the THR file. Opened it in a txt editor to verify there WAs nothing but the coordinates in it. All I can think of is I must have been sloppy with the whole save as steps above and it came through as an HTML download. All seems well again - the files uploaded to the table without issue. I know to check them now in the txt editor beforehand just to make sure. Sorry, guess I am pretty Green at downloading code files from Github. Appreciate the help from the community! Mark

Hi Mark On the html download from git, I'm guessing what you did WAs try to right click on one of the .thr files in the git hub file listing, and click save as. Unfortunately, what that did WAs send you to the html link, and not the file itself. I suggest the following. Click on the .thr file link, which will open a page showing a lot of numbers in one frame, and on the right of that frame you'll see "Raw/Blame/History". Click raw which will open the file and you can "save as" from there. That should get you a good .thr file without having to know how ...