Hello! The erase track disappeared months ago from my app. I’ve tried deleting the app a few times and unplugging the table but I can’t recover this track. Also the app doesn’t update the software when I try to do so. Also the app doesn’t restore my table to the factory presets when I click that button either. Anyone else having this problem? Any suggestions? Thsnks
@jcramer23 To verify this issue I need to know the current firmware of your table. Please go to settings>advanced and reply with the number next to 'Sisyphus Firmware Version'
Thanks,
Micah
Version 1.9.9
Thanks for that info. We'll need to restore your firmware - details in support case...
For anyone else seeing similar issues and version 1.9.9 please see this post: https://sisind.wpengine.com/community/app-usage/firmware-1-9-9-announcement/
Thanks,
Micah
We take your privacy seriously and will only use your personal information to provide you with the products and services you request from us. Please see our privacy policy for more details.