We had a recent server issue that resulted in some tables loading pre-release firmware. If you were affected by this your table will have firmware version 1.9.9 on it and alert you of a new version, currently 1.10.7, but will not update.
Currently there are three resolutions to this.
In the mean time, be aware that you are not currently missing any features as a result of this issue. However, you will not be able to update your firmware until one of the above three options is taken.
We have only seen this issue on tables with firmware version 1.9.9. If you're experiencing similar issues on a version other than 1.9.9, please email details to firstname.lastname@example.org prior to taking the actions listed above.
We're very sorry for the inconvenience and are continuing to develop our firmware and server for increased robustness and a better user experience.
Micah Roth, COO