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Table struggles whe...
 

Table struggles when iOS app is open  

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(@rlawrence)
Contributor
Joined: 5 months ago
Posts: 2
October 15, 2019 2:53 am  

Extremely happy new owner !! 

Especially while it’s new, I like to play with the app while watching Sisyphus do its thing.  But operation has been intermittently choppy and stalling a lot.  After a while and a few tests, I figured out that the table runs perfectly and smoothly if the iOS app is closed.  But very poorly if the app is running. If I had to guess I’d say it’s having trouble communicating and operating at the same time?  Even if I’m not sending any commands, just having the app open does it, and operation goes back to perfect within 1-2 seconds of closing the app. 
Any advice for this? 

thanks,  Rob 

 


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(@bruce)
Admin
Joined: 2 years ago
Posts: 206
October 15, 2019 11:06 am  

Hi Rob -

Glad you like your Mini! We discussed your report this morning with our devs - you will be hearing from them shortly with more questions about the details of what you're seeing.

Bruce


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(@curtis)
Contributor
Joined: 10 months ago
Posts: 8
October 16, 2019 7:32 am  

Hi Rob,

Could you please tell me what Sisyphus firmware version you are running? It's located in the Advanced tab at the top of the page. Have you updated the table since you have received it? Also which iPhone do you have and what version are you on? 
 
One more big favor which we'd like to see is a video of what's happening. If you could please take a video of using the app over the table to see when or how this is happening I'd truly appreciate it. 
You can email me at @sisyphus-industries.com" target="_blank" rel="noopener noreferrer">curtis@sisyphus-industries.com
 
Thanks for your time and hopefully we can resolve this quickly. 
Curtis 

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