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White Light Flicker...
 

White Light Flickering  

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(@bychance)
Contributor
Joined: 5 months ago
Posts: 14
February 3, 2020 3:35 pm  

Hi,

Our white light has been flickering for the past few days. It sometimes stops, but then it will start again shortly.

What type of warranty comes with the tables?

Thank you,


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(@bychance)
Contributor
Joined: 5 months ago
Posts: 14
February 4, 2020 3:49 pm  

wow... no response?

 


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(@bruce)
Admin
Joined: 2 years ago
Posts: 259
February 5, 2020 9:30 am  

We do our best to respond within 24 hours, but the forum is not the ideal place for support -- that would be on our support desk: support@sisyphus-industries.com. I can't find you using the email address you registered under for the forum, so I don't know which table / Mini you have. But warranty is 1 year for everything except wood tables - which is 2 years.  I would suggest checking the 2-wire cable which connects the LED string to  the SisBotBoard under the table. If you follow it back (from the LEDs to the SBB) you will find a connection near the LED string and another where it attaches to the SBB. Try disconnecting and reconnecting them. If that doesn't help, please start a support ticket at the above email address. We'll get it fixed ASAP.


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