We do our best to respond within 24 hours, but the forum is not the ideal place for support -- that would be on our support desk: firstname.lastname@example.org. I can't find you using the email address you registered under for the forum, so I don't know which table / Mini you have. But warranty is 1 year for everything except wood tables - which is 2 years. I would suggest checking the 2-wire cable which connects the LED string to the SisBotBoard under the table. If you follow it back (from the LEDs to the SBB) you will find a connection near the LED string and another where it attaches to the SBB. Try disconnecting and reconnecting them. If that doesn't help, please start a support ticket at the above email address. We'll get it fixed ASAP.