Someone please help. I've been having trouble with my table so I took out the SD card and reimaged per instructions on here. The table turns on and the lights flash twice as normal but I have no control of the lights otherwise no matter what I try; they wont come on. Also, sometimes the table picks up the ball and others it doesn't and plays as if the ball were moving. I'm so frustrated I just want the table to work. I have the coffee table by the way, the metal one.
Understand your frustration - worry not - we'll get your table working again. First though, I want to stress that this forum is not the place for troubleshooting. We have an expert support team for that - here.
The likely problem you have with the new image, is that you have not changed the configuration to match the table you have. The downloadable image is configured for a side table with RGBW LEDs. I'm guessing you have white LEDs and not a side table. To change your configuration to the correct one, follow the steps in this article (the last part).
If you have any problems, please contact our support desk - they're great!
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