Orders and Sales

When will my credit card be charged?

April 23rd, 2018 by Collin

Your card will be charged immediately when you pre-order.

I had a problem with my credit card. What can I do?

April 23rd, 2018 by Collin

Some banks or credit card companies block large transactions as a safety precaution, so that might be the issue. Usually a quick call to the bank to let them know you approve the purchase will do the trick.

How do I order more than one table?

April 23rd, 2018 by Collin

At this time, our website does not provide the ability to order more than one table at a time. To order multiple tables, please customize and order each table separately. Orders of more than one table will not ship together, even if ordered the same day.

Can I cancel my order?

April 23rd, 2018 by Collin

We are happy to refund your purchase right up until the moment you provide final approval to ship. Refunds may take up to 10 business days to process. Once your order ships, our warranty applies. To cancel, log into “My Account”. Once you’re logged in, go to “Orders”, then click the “Request Refund” button. Once [read more]

I want to change the credit card I used for my initial purchase. How can I do that?

April 23rd, 2018 by Collin

Unfortunately, we’re not able to change your method of payment without canceling your original order.

How does the Sisyphus referral program work?

April 23rd, 2018 by Collin

Everyone who purchases a metal-base Sisyphus table gets a unique link to share with friends, good for up to $100 off a metal-base table. The amount of the discount depends on the size of the metal table they order. Once their table ships, you’ll receive a credit for the same amount on your Sisyphus account, [read more]

How do I get my referral link?

April 23rd, 2018 by Collin

To get your unique referral link or see the status of your referral credits, go to Sisyphus-Industries.com and go to My Account from the drop-down menu in the top right corner. Then click the Referrals tab. Any referrals that have resulted in orders will be listed as credits here. Referral orders that have not yet shipped will be [read more]

Can I share my referral link with anyone?

April 23rd, 2018 by Collin

Your referral link can be shared with as many friends as you like. For every table you have odered you will get 10 credits per table. If you ordered one table the referral link will only work for the first ten people who order metal tables. Credits cannot be applied to previous purchases, are non-transferable and will [read more]

How can I find out how many referral credits I have?

April 23rd, 2018 by Collin

Track your referrals by logging in to Sisyphus-Industries.com and opening My Account from the drop-down menu in the top right corner. Click the Referrals tab to see any referrals that have resulted in orders and available credits. Your friend’s table must ship before the credit is available for your use. Referral orders that have not yet shipped will be [read more]

Can you make alternate shipping arrangements, like using your own FedEx account or working with a freight forwarder?

April 23rd, 2018 by Collin

Unfortunately, due to the number of orders, we can’t make special arrangements for individual shipments.

Do you ship internationally?

April 23rd, 2018 by Collin

We do ship to an extensive list of countries, but not all. Because product support is very important to us, we’ve made the difficult decision to shop only to countries where we can offer high level of customer support. The list below may change in the future, so please check back! Currently we ship to: [read more]

Do I have to pay taxes, tariffs, and customs for my Sisyphus table?

April 23rd, 2018 by Collin

All taxes, fees, tariffs, and customs duties are the responsibility of the recipient. We collect these at time of purchase so there won’t be a delay in the delivery process and they are refundable up until the shipping address is confirmed.

How much does shipping cost?

April 23rd, 2018 by Collin

Shipping costs vary by shipping address. When you enter the shipping address for a pre-order of your Sisyphus table, the shipping costs will be calculated, along with the taxes, fees, customs, etc., at check out.